Welcome to the New Occupational Health Center at Total Care Tri-Cities.

The Occupational Health Clinic at 1766 Fowler Street will be offering services for LNI, Accident/Injury, MVA, Pre-Employment Physical, Federal DOT, and Drug Screenings with Christopher Benner, ARNP and Leticia Guzman - Mariscal, ARNP.

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Your Partner in L&I and Workplace Recovery

Finding a primary care provider who accepts L&I claims is difficult; finding one that truly understands the system is even rarer. At Total Care, we don’t just "accept" workplace injury cases—we specialize in them.

  • ER-Level Expertise: With a deep background in emergency medicine, our team understands the initial trauma of your injury. Whether your case is simple or complex, we ensure a seamless transition from the ER to long-term recovery.

  • The Team Approach: We don't work in a vacuum. We coordinate a full recovery team—including chiropractic care, physical therapy, and massage—to get you back to health as quickly as possible.

  • A Dedicated Advocate: Navigating employers and state or private insurance can be overwhelming. We act as your advocate, ensuring you receive the necessary treatment time and the full benefits you are entitled to.

  • Specialist Referrals: If your injury requires advanced intervention, we handle the referrals to the right specialists, keeping your entire treatment plan organized under one roof.

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Professional & Occupational Physicals

Whether you are a commercial driver keeping the economy moving or an employer building a safe team, Total Care provides the certified expertise and flexible scheduling you need.

  • Nationally Certified Examiners: Federal law requires DOT physicals to be performed by a Nationally Certified Medical Examiner. We have certified experts on-site to ensure your certification is handled accurately and professionally.

  • Rapid & Flexible Scheduling: We know that "time is money" in the professional world. We offer open availability and rapid appointments to accommodate unique shifts and urgent hiring situations.

  • Pre-Employment Screening: We offer comprehensive physicals tailored to your company's specific requirements, ensuring your new hires are healthy, capable, and ready to work

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Motor Vehicle Accidents

Don’t let insurance limits stop your recovery. Unlike standard clinics that stop treating you when your auto policy maxes out, we provide a continuous path to healing.

  • No "Max Out" gaps: When PIP runs out, we work with your attorney to keep your treatment moving.

  • The Lien Advantage: We use medical liens so you can focus on getting better now and worry about the bill only after your settlement is reached.

  • Expert Network: Benefit from our deep relationships with regional specialists and legal professionals.

  • Specialized Care for Accident & Personal Injury: In our region, many primary care practices are unequipped or unwilling to handle the complexities of accident and injury claims. At Total Care, we specialize in these cases, providing the expert management and high-quality treatment you need to find peace of mind after a traumatic event.